How to Add Your Business Charger

Adding your charger to ivygo is completely free and only takes a few minutes. Follow the steps below to start earning from your chargers from day one with no lock in or subscription fee.


Step-by-step Instructions

Step 1 – Download the ivygo app on your phone

Step 2 – Tap Sign Up and create a Business account (select “Business” under account type)

Step 3 – Enter your business details:

  • Company Name
  • ABN
  • Contact Name
  • Email
  • Phone number
  • Create a password

Step 4 – Go to Settings > My Charger(s) and tap the + in the top-right corner

Step 5 – Enter the business address where the charger is located and tap Next

Step 6 – Enter charger details:

  • Charger type and speed (single or three-phase)
  • Whether it has a cable or not

(Let us know if you're unsure about this step — we're happy to help)

Step 7 – Name your charger

If you have more than one, name them clearly (e.g. “ABC Business Charger 1”, “ABC Business Charger 2”, etc.). We will send you matching numbered stickers to display on site so guests know which one they booked.

Step 8 – Add instructions to help guests locate the charger (e.g. “Located in rear car park”).

Upload clear photos of the charger and optionally your business exterior to increase visibility and trust.

Step 9 – Set booking preferences

We recommend turning on auto-approval to reduce admin.

Set charger availability to 24/7 or align it with your opening hours.

Step 10 – Confirm your main contact name, email, and phone number

Step 11 – Complete the Stripe onboarding process to add the bank account where you will receive payments.

Set your price per hour (we provide guidance based on charger speed) and optionally enable a flat overnight rate (8 pm to 8 am).

Step 12 – Review the summary and tap Add to publish your charger.


📌 What Happens Next?

  • Your charger will appear under My Charger(s) in the app
  • If you have multiple chargers, repeat the above steps for each one (remember to name them clearly)
  • We will list your charger on PlugShare and Google Maps
  • You will receive:
    • ivygo QR stickers and usage instructions
    • Promotional flyers and posters for your venue

A member of our team will follow up within a week to make sure everything is working smoothly.


💬 Need Help?

If you would like to see how the app works, here's a short walkthrough video:

https://ivygo.helpscoutdocs.com/article/48-how-to-add-your-charger


If you have any questions or feedback, feel free to give us a call on 02 5563 6824.

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